5 Articles Found
What is your return policy?
Items in unused and original condition are eligible for returns within 30 days by mail or in-store with original receipt/electronic receipt lookup. Damaged/defective merchandise ma…
What is ppaajewelry exchange policy?
Items in their unused and original condition purchased from ppaajewelry US Online Store can be exchanged within 30 days of purchase in one of our store locations. ppaajewelry Gift Cards o…
What if I received an incorrect item or an item is missing from my order?
We apologize for any inconvenience if you are missing items from your order or received the incorrect item. If this should happen please contact our Customer Care team immediately …
How much time do returns take to be processed?
Returns by mail: Please allow 7 to 10* business days, from the receipt of your return package, to process your returns. You will receive an email notification once your return is p…
Can a gift recipient return ppaajewelry Jewelry?
Gift recipients may return or exchange merchandise to a ppaajewelry store, item must be accompanied by a gift receipt. If merchandise is is returned by mail a credit will be issued to …